07402-043-342 (Ryan)
07931-637-525 (Scott)
hello@tailoredfloors.co.uk

Privacy Policy

Last updated: [15th Nov 2025]
We are committed to protecting your privacy and handling your personal information safely and responsibly.

1. Who We Are

Tailored Floor Specialists
Website: https://tailoredfloors.co.uk
Email:
Phone: 07402 043342 (Ryan) / 07931 637525 (Scott)

2. Information We Collect

We may collect the following information when you contact us or use our services:

Contact Form Data

  • Name

  • Email address

  • Phone number

  • Optional message content

Cookies & Website Usage

We may use cookies to:

  • Improve website functionality

  • Understand how visitors use the website

  • (Future) Provide analytics if we activate tools like Google Analytics

You will be notified and given a choice if optional cookies are added.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotes

  • Communicate about bookings and services

  • Improve website performance

  • Maintain internal records

We do not send marketing emails unless you explicitly opt in.

4. Legal Basis for Processing

We process your data under:

  • Legitimate Interests — responding to your enquiry, providing quotes

  • Contract — when preparing or completing work for you

  • Consent — for optional cookies or marketing (if used later)

5. How We Store and Protect Your Data

  • Data is stored securely and only accessed by authorised staff.

  • We retain enquiry and customer information only as long as necessary for administrative, legal, or support purposes.

6. Sharing Your Information

We do not share your information with third parties, subcontractors, or marketing companies.

We may share data only if legally required (e.g., court order, tax authority).

7. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion

  • Object to processing

  • Withdraw consent (if applicable)

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email:

8. Changes to This Policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated “Last updated” date.

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